Connect Inboxes

Connect Inboxes by providing the following information.

  • Navigate to the Connect Inbox (aka mailbox / email account) tab
  • Add email account information as explained below for each inbox in a new row.
Label
Description
Sample (Gmail)
For Microsoft Office 365
SMTP Setting
From Name
The from name that will show up in your inbox
Puneet Kataria
From Email
Your email address
puneet@alternative-superrep.ai
From Username
Your email is repeated, unless different based on your provider
puneet@alternative-superrep.ai
Password
Mailbox App Password Note: This is different from your regular password. Please follow these instructions for generating app-password for Gmail.
App Password (remove any spaces when copying)
Generate App password for: Outlook Microsoft Office 365 Update: App Passwords are no supported any more for MS 365 Office. so Please provide a regular password.
SMTP Host
Your email providers SMTP url
SMTP Port
Your email providers SMTP port
465
587
Reply to address
Your email address repeated OR A different email address to get all replies (like your primary email address).
puneet@alternative-superrep.ai Or Primary address: puneet@superrep.ai
IMAP Setting
IMAP Username
If you want replies to go to a different mailbox, put in the mailbox address/username here
puneet@superrep.ai
IMAP Password
If you have a different reply-to address, put in the IMAP password of your "reply-to" inbox
app-password (remove any spaces when copying)
IMAP Host
Your email providers IMAP url
IMAP Port
Your email providers IMAP port
993
993
Other Settings
Enable Email Warmups?
Enable by mentioning TRUE if you want the mailbox to have its warmup activated. Email warms are industry practice to increase your email deliverability, specially for brand new inboxes (email accounts). Note that once this is enables you will inbox will receive and sent tens of emails everyday to and from unknown people. FAQ What are email Warmups? learn here. How to filter these warm up email? You can use pass phrase which will be inserted in each email sent or received for warmup purpose. You can see your pass phrase after authorizing your inbox for warmups. Can I stop warms up once activated? Yes, you can stop warm ups by requesting support.
TRUE
TRUE
BCC to CRM email
You can choose to bcc all outgoing emails to your CRM or any other inbox.
Custom Tracking URL
Your custom tracked url for masking urls, opens and click tracking
Advanced setting (accessible via Support)
Not available via user interface, but you can request support if you wish to get any of these updated.
max_email_per_day
Max number of outbound emails to be sent from each mailbox. Recommended 10.
10
10
total_warmup_per_day
Total number of warmup emails to be sent out per day
20
20
daily_rampup
The amount by which you want to increase total number of warmup emails to be sent each day
3
3
reply_rate_percentage
What % of the warmup emails sent do you want replied to (suggested 40%)
20
20
signature
Your signature attached to each mailbox. Auto generated by AI, so best leave this blank.

Detailed instructions for generating App Password

Connect Gmail With SMTP

Connect Office 365/ Outlook With SMTP